Privacy Policy

1. Data controller

The controller responsible for processing personal data is:

2. Personal data we may collect

Erbion Link may collect personal data when a person completes a contact form, requests information about services, sends an email, communicates by phone, WhatsApp, or another enabled channel, interacts with campaigns, advertisements, or digital content, or browses the website.

The data collected may include:

• Full name.
• Company or brand.
• Email.
• Phone number.
• Message or inquiry submitted.
• Service of interest.
• Basic technical browsing data, such as IP address, browser, device, date, time, and pages visited.

We do not request sensitive data through the website. You should not submit sensitive or confidential information through general contact forms.

3. Purposes for using data

Personal data may be used to:

• Respond to inquiries submitted through forms, email, or contact channels.
• Provide requested information about services.
• Prepare business proposals or quotes.
• Manage communications with prospective clients, clients, or suppliers.
• Improve website operation and performance.
• Analyze the performance of campaigns or digital channels.
• Comply with legal, administrative, or contractual obligations.
• Handle requests related to the exercise of personal data rights.

Erbion Link will not sell personal data to third parties.

4. Legal basis for processing

Personal data is processed on the basis of:

• Consent provided by the individual when completing forms or submitting inquiries.
• A pre-contractual or contractual relationship when an inquiry results in a proposal or engagement.
• Erbion Link LLC’s legitimate interest in responding to inquiries, improving its services, and protecting website security.
• Compliance with applicable legal obligations.

5. Data retention

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected.

As a general rule:

• Business inquiries may be retained while there is an active relationship or a reasonable possibility of follow-up.
• Data related to engagements may be retained for the applicable legal, accounting, or administrative periods.
• Privacy-related requests may be retained for as long as necessary to demonstrate that they were properly handled.

When data is no longer needed, it will be deleted, anonymized, or restricted, as appropriate.

6. Disclosure to third parties and service providers

Erbion Link may use technology service providers to operate its website, email, forms, web hosting, analytics, digital advertising, or business management tools.

These providers may process data only to the extent necessary to provide their services.

Personal data will not be shared with third parties outside Erbion Link unless:

• It is necessary to respond to a user request.
• There is a legal obligation.
• It is necessary to provide a contracted service.
• The individual has provided consent.

7. Cookies and similar technologies

The website may use cookies or similar technologies to improve the browsing experience, analyze website use, and measure the performance of digital campaigns.

Cookies may include:

• Technical or necessary: used for the basic operation of the website.
• Analytics: used to understand general website usage.
• Advertising or measurement: used when digital campaign tools are implemented.

Users may configure or block cookies through their browser. If specific measurement or advertising tools are implemented, Erbion Link may provide additional configuration or consent options.

8. Information security

Erbion Link implements reasonable measures to protect personal data against unauthorized access, loss, alteration, misuse, or unauthorized disclosure.

However, no computer system or Internet data transmission can guarantee absolute security. Users should therefore avoid submitting sensitive or confidential information through general contact forms.

9. Rights of data subjects

Data subjects may request:

• Access to their personal data.
• Correction or updating of inaccurate data.
• Deletion of data when applicable.
• Withdrawal of consent when processing is based on consent.
• Information about how and why their data is used.

To exercise these rights, a request may be sent to privacy@erbionlink.shop.

The request must include:

• Full name.
• Email utilizado para contactar a Erbion Link.
• Details of the request.
• Information necessary to identify the relevant data.

10. Data deletion requests

Users may request deletion of their personal data by following the instructions on the Data Deletion page.

They may also email privacy@erbionlink.shop with the subject line: Data deletion request.

11. Links to third-party websites

The website may contain links to external platforms, social networks, messaging tools, maps, or other third-party websites.

Erbion Link does not control the privacy policies or practices of those third parties. You should review the applicable policies before interacting with external platforms.

12. Changes to this Privacy Policy

Erbion Link may update this Privacy Policy to reflect legal, technical, or operational changes.

The current version will always be available on this page and will state the date of its latest update.

13. Contact

For questions related to this Privacy Policy or the processing of personal data: