Data deletion request

1. Data you may request that we delete

You may request the deletion of personal data related to:

• Inquiries submitted through website forms.
• Messages sent by email.
• Business communications.
• Quote requests.
• Data associated with digital campaigns.
• Data submitted through social media or external forms.
• Contact information stored to respond to inquiries.

2. How to request data deletion

To request the deletion of your personal data, send an email to:

Include the following information in your message:

• Full name.
• Email address used to contact Erbion Link.
• Phone number, if you used it as a contact method.
• The channel through which you submitted your data, if you remember.
• Details of your request.

You may also send your request to our general email address: contact@erbionlink.shop.

3. Identity verification

To protect individual privacy, Erbion Link may request reasonable additional information to verify that the person making the request is the data subject or is authorized to act on their behalf.

Information used to verify identity will not be used for purposes incompatible with processing the request.

4. Processing time

Once the request is received, Erbion Link will review the submitted information and process the deletion, correction, or updating of the data when applicable.

Requests will be handled within the timeframes established by applicable Argentine personal data protection regulations.

5. Cases in which certain data may be retained

In certain cases, Erbion Link may retain specific information when required by a legal, contractual, accounting, administrative, or claims-defense obligation.

This may include:

• Data required for billing or administrative records.
• Information related to an active contractual relationship.
• Minimum records required to demonstrate that a request was handled.
• Data that must be retained due to a legal obligation.

In such cases, the data will be retained only for as long as necessary and with restricted access.

6. Requests related to Facebook, Instagram, or Meta

If you interacted with Erbion Link through Facebook, Instagram, advertising forms, campaigns, messages, or integrations connected to Meta platforms, you may use this same channel to request deletion of the data associated with that interaction.

To help us locate the data, include the following in your request:

• The social network or platform used.
• The associated email address or phone number.
• The approximate date of the interaction.
• The type of form, advertisement, or message involved.

7. Request confirmation

Once the request has been processed, Erbion Link may send a confirmation to the email address provided, indicating whether the data was deleted, corrected, updated, or must be retained for a legal reason.

8. Privacy contact

For requests related to the deletion of personal data: